{"id":17685,"date":"2023-02-10T14:26:08","date_gmt":"2023-02-10T11:26:08","guid":{"rendered":"https:\/\/www.rdp.ru\/?page_id=17685"},"modified":"2024-02-28T15:02:44","modified_gmt":"2024-02-28T12:02:44","slug":"programs","status":"publish","type":"page","link":"https:\/\/www.rdp.ru\/en\/support\/programs\/","title":{"rendered":"Support programs"},"content":{"rendered":"
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TECHNICAL SUPPORT 8×5<\/h2>\r\n<\/div>\r\n
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<\/th>\r\n 8×5 tech support levels<\/th>\r\n <\/tr>\r\n <\/thead>\r\n
Name of the service<\/th>\r\n Warranty*<\/td>\r\n RDP-SUP<\/td>\r\n RDP-RTF<\/td>\r\n RDP-NBD<\/td>\r\n RDP-NBD Onsite<\/td>\r\n <\/tr>\r\n
8\u00d75 tech support<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Software bug fixing<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Software update<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Online access to documentation<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Replacement on RTF conditions<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Replacement on NBD conditions<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Onsite support<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n <\/tbody>\r\n<\/table>\r\n<\/div>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>\r\n\r\n
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TECHNICAL SUPPORT 24×7<\/h2>\r\n<\/div>\r\n
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<\/th>\r\n 24\u00d77 tech support levels<\/th>\r\n <\/tr>\r\n <\/thead>\r\n
Name of the service<\/th>\r\n RDP-SUP-24<\/td>\r\n RDP-RTF-24<\/td>\r\n RDP-NBD-24<\/td>\r\n RDP-NBD-24 Onsite<\/td>\r\n <\/tr>\r\n
24×7 tech support<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Software bug fixing<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Software update<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Online access to documentation<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Replacement on RTF conditions<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Replacement on NBD conditions<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n
Onsite support<\/th>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/span><\/td>\r\n <\/tr>\r\n <\/tbody>\r\n<\/table>\r\n<\/div>\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"TECHNICAL SUPPORT 8×5 \u00a0 8×5 tech support levels Name of the service Warranty* RDP-SUP RDP-RTF RDP-NBD RDP-NBD Onsite 8\u00d75 tech support Software bug fixing Software update Online access to documentation Replacement on RTF conditions Replacement on NBD conditions Onsite support TECHNICAL SUPPORT 24×7 \u00a0 24\u00d77 tech support levels Name of the service RDP-SUP-24 RDP-RTF-24 RDP-NBD-24 […]","protected":false},"author":1,"featured_media":0,"parent":84,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"\nSupport programs - RDP<\/title>\n<meta name=\"description\" content=\"Support programs\" 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